Error and Crash on Adobe Pro adobe_licutil
Translated Report (Full Report Below)
-------------------------------------
Process: adobe_licutil [5596]
Path: /Library/Application Support/Adobe/*/adobe_licutil.app/Contents/MacOS/adobe_licutil
Identifier: com.adobe.adobe_licutil
Version: 11.0.0.39 (11.0.0.39)
Code Type: X86-64 (Native)
Parent Process: AdobeAcrobat [5565]
Responsible: AdobeAcrobat [5565]
User ID: 502
Date/Time: 2024-12-09 15:26:12.9129 -0500
OS Version: macOS 14.7.1 (23H222)
Report Version: 12
Anonymous UUID: 08BA2703-3879-5945-6207-926C0AC82177
Sleep/Wake UUID: 5624DA5B-2FB9-4620-B41C-E90ED2E8B823
Time Awake Since Boot: 17000 seconds
Time Since Wake: 9166 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [5596]
VM Region Info: 0 is not in any region. Bytes before following region: 4294967296
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 100000000-1001fe000 [ 2040K] r-x/rwx SM=COW /Library/Application Support/Adobe/*/adobe_licutil.app/Contents/MacOS/adobe_licutil
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 gcupdater.dylib
0x1035eedb9 Adobe_GC_GetLatestGCApplication + 79
1 adobe_licutil
0x10001caf6 0x100000000 + 117494
2 adobe_licutil
0x100037943 0x100000000 + 227651
3 adobe_licutil
0x10003801f 0x100000000 + 229407
4 adobe_licutil
0x1000020d6 0x100000000 + 8406
5 adobe_licutil
0x100001d8b 0x100000000 + 7563
6 adobe_licutil
0x100001ad4 start + 52
Thread 1:
0 libsystem_pthread.dylib
0x7ff8054ecac0 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib
0x7ff8054ecac0 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib
0x7ff8054ecac0 start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007ff7bfeff818 rcx: 0x0000000000000000 rdx: 0x000000010001cf77
rdi: 0x00007ff7bfeff818 rsi: 0x000000010001cf77 rbp: 0x00007ff7bfeff7c0 rsp: 0x00007ff7bfeff7a0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000103b15009 r11: 0x00007ff7bfeff611
r12: 0x00000001035eee92 r13: 0x000000010020ce68 r14: 0x0000000000000101 r15: 0x000000010020a108
rip: 0x00000001035eedb9 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU: 5
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14
Thread 0 instruction stream:
48 89 df e8 91 67 3a 00-4c 89 f7 e8 85 7d 3a 00 H....g:.L....}:.
90 55 48 89 e5 41 57 41-56 53 50 41 be 01 01 00 .UH..AWAVSPA....
00 48 85 ff 0f 84 01 01-00 00 48 89 f2 48 85 f6 .H........H..H..
0f 84 f5 00 00 00 48 89-fb 8a 47 08 a8 01 75 11 ......H...G...u.
3c 02 0f 82 e3 00 00 00-48 8d 43 08 48 ff c0 eb <.......H.C.H...
0f 48 83 7b 10 00 0f 84-cf 00 00 00 48 8b 43 18 .H.{........H.C.
[80]38 00 0f 84 c2 00 00-00 8a 43 20 a8 01 75 11 .8........C ..u.
<==
3c 02 0f 82 b3 00 00 00-48 8d 43 20 48 ff c0 eb <.......H.C H...
0f 48 83 7b 28 00 0f 84-9f 00 00 00 48 8b 43 30 .H.{(.......H.C0
80 38 00 0f 84 92 00 00-00 81 3b ff 00 00 00 0f .8........;.....
84 86 00 00 00 bf 01 00-00 00 48 89 de e8 2d bc ..........H...-.
ff ff 48 89 45 e0 48 85-c0 74 37 49 89 c7 48 8b ..H.E.H..t7I..H.
Binary Images:
0x1035c5000 - 0x103a3cfff gcupdater.dylib (*) <ed0b19ec-d0eb-3393-89a4-198f8142d9cc> /Library/Application Support/Adobe/*/gcupdater.dylib
0x100000000 - 0x1001fdfff com.adobe.adobe_licutil (11.0.0.39) <1a944a59-aa7e-3398-b5c4-e1643a4bc097> /Library/Application Support/Adobe/*/adobe_licutil.app/Contents/MacOS/adobe_licutil
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x7ff8054eb000 - 0x7ff8054f6ff7 libsystem_pthread.dylib (*) <79ecab15-71f1-3d6a-8a96-0623e622205f> /usr/lib/system/libsystem_pthread.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=439.1M resident=0K(0%) swapped_out_or_unallocated=439.1M(100%)
Writable regions: Total=580.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=580.6M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
CoreServices 60K 1
Kernel Alloc Once 8K 1
MALLOC 566.3M 22
MALLOC guard page 16K 4
STACK GUARD 56.0M 4
Stack 9752K 4
VM_ALLOCATE 4356K 3
__DATA 17.0M 307
__DATA_CONST 15.2M 197
__DATA_DIRTY 641K 104
__FONT_DATA 2352 1
__LINKEDIT 181.5M 4
__OBJC_RO 71.9M 1
__OBJC_RW 2201K 2
__TEXT 257.6M 326
mapped file 39.7M 5
shared memory 612K 10
=========== ======= =======
TOTAL 1.2G 997
-----------
Full Report
-----------
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Model: iMac19,1, BootROM 2069.0.0.0.0, 6 processors, 6-Core Intel Core i5, 3 GHz, 16 GB, SMC 2.46f12
Graphics: Radeon Pro 570X, Radeon Pro 570X, PCIe, 4 GB
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S
