Error code 1 for Acrobat DC

Forum|Forum|8 years ago
October 12, 2017
3 replies
8331 views

Instructions say uninstall and reinstall. Did that using the creative cloud app. It looks like it works... the "Install" changes to "Open" but the result if trying to open the Acrobat application is this dialog: Tried twice. Same problem.

The error persists. Of course the forum has nothing on fixing this error. It looks like a bad install script from Adobe to me.

MacPro, OS 10.11.6

Install update and subscribe to Acrobat

This topic has been closed for replies.

Kanikas

Community Manager

Moving to Installing, Updating, & Subscribing to Acrobat

N

Nail29Author

Participant

The answer in the article is not correct. The problem persists after checking correct time zone and system time and multiple reattempts to get the product installed... This is ridiculous. I am not impressed by Adobe's product support ... complete uninstall didi not solve the problem.