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Participant
May 3, 2021
Answered

Error Combining "Conversion Failed" - Combining PDF and Photos

  • May 3, 2021
  • 1 reply
  • 3587 views

I keep getting an error when combining pages into a PDF using the cloud PDF service. I am combining a PDF with JPG images. It was working fine for me for the last year, and all of a sudden it is giving me this error. Anyone have any ideas? 

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Correct answer ls_rbls

Are these the same PDFs that you were working with as of  last week with no problems, or are these PDFs a different set of PDF files that you are working with for the first time?

 

I am wondering, that if these are new files that you haven't combined before, I would say to check if they have any type of editing restrictions, or are encrypted with password, certified  with a digital  signature, or produced by other software like XFA forms in Adobe LiveCycle Designer, for example.

1 reply

ls_rbls
Community Expert
Community Expert
May 4, 2021

Are you referring to trying to combine files using Acrobat Online Tools services?

Moi2Author
Participant
May 4, 2021

Yes, correct. Adobe combine files tool.