Skip to main content
Participant
March 29, 2017
Question

Error during signature verification. Can't verify signature.

  • March 29, 2017
  • 3 replies
  • 5592 views

Figure 1

Figure 2

Figure 3

I'm trying to validate a signature for a pdf file.

When I open the document a banner "At least one signature is invalid" with a signature panel button appears. (Refer to figure 1.)

When I open the signature panel and right click on the signature "Rev.1: Signed by Preflight Ticket Signature" and click "validate signature"

the error message appears (figure 2)

When I click "ok" another error message appears (figure 3).

How do I fix this problem?

3 replies

Participant
October 2, 2022

Yo man same here, ever since Adobe updated I have not been allowed to make notes in my PDF because it says the signature does not give me authorization, however, for the past year I have been able to type text boxes, highlight and mark my pdf for notes. I've never had a problem with signatures or editing a document before. I look at the signatures and see "Rev. 1: Signed By Preflight Ticket Signature. It will not let me validate it or change it. I have a board exam coming up and need to take notes. How do I get rid of this?

Inspiring
July 11, 2020

This looks like an Enfocus (PitStop) problem. You should open a ticket with them. Invalid byte ranges imply that the file was not saved correctly during signing.

Participant
July 10, 2020

Me too having the same problem. Can some address this issue at the earliest. thanks