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Participant
October 21, 2024
Question

Error en licencia de Adobe Acrobat Pro

  • October 21, 2024
  • 1 reply
  • 137 views

Cuento con una licencia de adobe acrobat pro desde 2015, una licencia perpetua y ahora me sale que alguein mas la esta usando y no me deja enrar. 

 

 

1 reply

S_S
Community Manager
Community Manager
February 17, 2025

Hi @ricardo_5612,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

If you are still looking for a solution, you might want to login to https://adobe.ly/4gEhI6w and check if you have any other device appearing on the list.

You can remove additional devices, and the application should work fine.

 

Also, you can look for the same at https://adobe.ly/4gMLlCy -> scroll down to the section called "Active Sessions" and remove all the sessions listed.

 

This should also refresh the number of devices that may have any active sessions with the application.

 

Hope this helps.


-Souvik