Skip to main content
suradejc54409685
Participant
February 15, 2021
Answered

Error for Adobe Acrobat PDF Maker and Office 2013-2016

  • February 15, 2021
  • 2 replies
  • 1148 views

I have problem in adobe acrobat pdf maker and office 2013-2016 is show in picture because it save as adobe pdf but if save as choose pdf is ok. I think version for acrobat pdf 2017.011.30190 (Update is final)  is problem please check and test again.

OS : Windows 10 version 1909
Office : 2013 Professional plus

DC : Acrobat DC 2017 

 

 

This topic has been closed for replies.
Correct answer Tariq Dar

Thank you for reaching out. This issue is known to us and we are working towards the fix. 
Sorry for the inconvenience caused. 


We have found users who are experiencing this issue are missing Microsoft Runtime VC++ from the machine, please use this link: https://aka.ms/vs/16/release/vc_redist.x64.exe to install this version of runtime on the machine. This is required for this feature to work. If this doesn't help to fix the issue immediately after the installation, please reboot your machine once and try again.

Let us know how this work for you. Thank you for your patience and for reporting this to us.

~Tariq

2 replies

Tariq DarCorrect answer
Legend
February 16, 2021

Thank you for reaching out. This issue is known to us and we are working towards the fix. 
Sorry for the inconvenience caused. 


We have found users who are experiencing this issue are missing Microsoft Runtime VC++ from the machine, please use this link: https://aka.ms/vs/16/release/vc_redist.x64.exe to install this version of runtime on the machine. This is required for this feature to work. If this doesn't help to fix the issue immediately after the installation, please reboot your machine once and try again.

Let us know how this work for you. Thank you for your patience and for reporting this to us.

~Tariq

suradejc54409685
Participant
February 17, 2021

Thank you Tariq. I'm install redist.x64 already is ok.

Legend
February 17, 2021

Thank you for the confirmation. Appreciate your help. 

~Tariq

Legend
February 15, 2021

Who is this comment addressed to: "please check and test again."?