A

Anonymous

Answered

%%[ Error: invalidfont; OffendingCommand: xshow

25 replies
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When printing to the PDF driver this error happens and the print is not completed.

%%[ ProductName: Distiller ]%%

XB9A2A82D not found, using Courier.

%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:

[85 94 94 39 93 47 63 46 86 47 39 0]

(

)

0.0

[]

10.0

1

1.0

false

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

How is the error fixed?

Thanks,

Carl

Y

YatharthSCorrect answer

Participating Frequently

Hi,

Please check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

This error can be resolved by changing one of the Adobe PDF printer settings.

When you are in the print dialog, and you have selected the appropriate PDF printer, select "Properties."
In the dialog box, there should be a tab titled "Adobe PDF Settings," and it should look like the below image.

Un-check "Rely on system fonts only; do not use document fonts."

Click OK,then quit & relaunch the application.

Let me know if it works.

Regards,

Yatharth

Lilhapy1

Participant

This fixed my problem when printing from Microsoft Outlook on 4/9/2026.

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A

Alejandra38028022yvy5

Participant

I just got the same error and this solution worked, in 2024 🙂

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S

Shedenka

Participant

This worked for me, though the main difference is that restarting Word made the unchecked box change go away. So I did NOT restart Word after unchecking the "Rely on system fonts only; do not use document fonts." box, and I was able to FINALLY create a PDF ... #goodgrief

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Auston35376011uxrc

Participant

I had to remove the latest update as the invalid font TI30EmuKeys did allow my documents to print. I write materials for GED math students and this font is a necessary font.

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D

danielb19644637

Participant

I am having the exact same problem. Nightmare scenario. Completely unable to create PDF's no matter which way round I do it. From Acrobat, from Word, Print, Export, my COM ADDIN is now gone too. Is it my computer that's the issue? I am starting to think so and am running a full system scan. Please help!!

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lovesweet

Participant

This works! My problem is finally solved!

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A

alancheng

Participant

It didn't work on win10 Edge browser.

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Y

YatharthSCorrect answer

Participating Frequently

Hi,

Please check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

This error can be resolved by changing one of the Adobe PDF printer settings.

When you are in the print dialog, and you have selected the appropriate PDF printer, select "Properties."
In the dialog box, there should be a tab titled "Adobe PDF Settings," and it should look like the below image.

Un-check "Rely on system fonts only; do not use document fonts."

Click OK,then quit & relaunch the application.

Let me know if it works.

Regards,

Yatharth

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ramoncito_viejo

Participant

I tried many work-arounds; what finally worked was simply "save as" from within MS Word. D'oh!

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dyrindatyson

Participant

Exporting from MS Word worked for me as well.

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