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Participant
July 25, 2021
Answered

error message- "there was problem reading this document 135"

  • July 25, 2021
  • 14 replies
  • 12417 views

Hi, 

 

I just got adobe and was trying to fill and save a form and adobe not letting me save the document and giving me error mesage of "there was problem reading this document 135". I have followed all the instructions online and did trouble shoot but still the problem is same. 

if some one can assist me why i am getting this error would be helpful. 

 

Thanks 

Faisla 

Correct answer Amal Jaiswal

@minh316496063rqt , The error "Dictionary keys must be direct name objects" in Adobe Acrobat is a PDF parsing error. It happens when a PDF's internal code breaks official formatting rules usually when a dictionary key uses an indirect reference or improper data type instead of a direct /Name object. It often occurs when saving comments, opening generated files (such as those from LaTeX or WeasyPrint), or processing files via Ghostscript.
Please try to recreate the PDF. Try to export the PDF to MS Word document online https://acrobat.adobe.com/link/tools/?group=group-convert once done rereate the PDF from the newly created Word document as described here https://helpx.adobe.com/acrobat/desktop/create-documents/create-pdfs/convert-to-pdf.html 

 

~Amal

14 replies

Participating Frequently
July 22, 2024

1. click on the Edit tab

 

2. Click "Combine files"

 

3. Click "Add open files" (you just want to add the 135 error pdf)

 

4. Click "Combine"

 

5. You should get a Binder1.pdf that you can then save correctly, and will preserve all markup, comments, and editing that you did on the original, unsaveable PDF

Participant
July 23, 2024

Thank you, That's work to me!!!

Participant
July 29, 2024

This worked for me, too! Thanks so much!

 

Amal.
Legend
July 26, 2021

Hi Faisla

 

Hope you are doing well and sorry to hear that.

 

Please try the steps/suggestion shared in the similar discussion https://community.adobe.com/t5/acrobat-reader/help-showing-error-message-135-when-trying-to-save-as/m-p/11221157 and see if that works for you.

 

Regards

Amal

Participant
September 21, 2023

The link is archived. I'm struggling with the same ( 135). Can you please upload an updated troubleshooting link.

 

Kind regards

Victor

Amal.
Legend
September 21, 2023

Hi @Victor32432247bip5 

 

Hope you are doing well.

 

This is an indication for a corrupt PDF file. When you hold down the CTRL key when you click on the OK button, you will get a more technical explanation of the error. Please try to recreate the PDF from the original source file and see if that works.

 

~Amal