Answered
Error messages when using Adobe
I keep on getting the following error message when I use Adobe
How can I resolve this?
Meenakshi_NegiCorrect answer
Legend
March 5, 2025
Hi JOUB Group,
Thank you for reaching out.
Please ensure that the application is updated to the latest version. Try reinstalling the application once to see if that changes the behavior. Try to reinstall the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/3DfG3SA).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/4h7ZP0b;
If that does not help, please share the diagnostic logs with us so we can investigate further. To collect logs, use the steps suggested in the following help document: https://adobe.ly/4h7ZPxd.
Thanks,
Meenakshi
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