Error on PDF

Question

Whenever I open my PDF document, usually a document from DocuSign or similar with signatures, it gives me this notification: "An error exists on the page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem".  Then, a bunch of the signatures will disapear. It's odd because I know these are standard forms being normally executed in DocuSign. Any ways to prevent this or reset?

MikelKlink · Answer

@brad_3708  schrieb:it gives me this notification: "An error exists on the page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem".  Whenever Acrobat shows this message, chances are that there indeed is an issue in the PDF. For example, as you mention in particular signed documents, recently here the use case was discussed that some documents were first signed by Docusign and thereafter by Authentisign, and the resulting documents showed the same error as you quote. An analysis of an example document showed that Authentisign there introduced an error while flattening the Docusign signature. See here. Thus, can you share example PDFs illustrating the issue?

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