Error Report- when typing typing Chinese characters
Hello!
We have a user receive the following error report details...when key in Chinese characters (edit) into a any pdf file (all are good when key in English) by Adobe Acorbat ..
Just wonder if someone can help us out, please!
Thanks and Best Regards,
YK
Error Report details........
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.8.0.7" clientVersion="4.8.0.7" applicationName="Adobe Acrobat" applicationVersion="23.006.20360" build="0" source="Windows-Client" crashType="n/a">
<time year="2023" month="11" day="9" hour="8" minute="45" second="14" timeoffset="480" timezone="¤¤°ê¼Ã·Ç®É¶¡"/>
<user guid="943b6589-2a2e-4a7f-abc9-e7d2939e70c5"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="22621" applicationlanguage="en-us" userlanguage="zh-HK" oslanguage="zh-TW" ram="16095" machine="13th Gen Intel(R) Core(TM) i7-1355U" model="Intel64 Family 6 Model 186 Stepping 3" cpuCount="12" cpuType="8664" cpuFreq="2611 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) Iris(R) Xe Graphics" description="Intel(R) Iris(R) Xe Graphics" driverDate="20230615000000.000000-000" driverVersion="31.0.101.4502" videoModeDescription="1920 x 1080 x 4294967296 ¦â±m" pnpDeviceID="PCI\VEN_8086&DEV_A7A1&SUBSYS_8BBB103C&REV_04\3&11583659&2&10" installedDisplayDrivers="<>,igd10iumd64.dll,igd12umd64.dll"/>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="2048 MB" caption="NVIDIA GeForce MX550" description="NVIDIA GeForce MX550" driverDate="20230406000000.000000-000" driverVersion="31.0.15.2892" videoModeDescription="1920 x 1080 x 4294967296 ¦â±m" pnpDeviceID="PCI\VEN_10DE&DEV_1F9F&SUBSYS_8BBB103C&REV_A1\4&326FCDB8&0&0030" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD8553BFA8">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFD8553BFA8" symbolname="RtlUnsubscribeWnfNotificationWaitForCompletion"/>
<stackStatement index="1" address="0x000001F9CA64CD5D" symbolname="Ordinal264"/>
