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ianf11965877
Participant
December 10, 2020
Answered

Error: Subscription Expired

  • December 10, 2020
  • 2 replies
  • 798 views

When I try and use DC PRO it tells me my subscription has experied.....this is not true , its paid up to August 2021.

I could get no response on the phone in London or from the live chat.

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hey,

 

Can you try again and let us know if the application is working again.
Try closing and restart the application. If that doesn't work, try sign-out and sign back in.

 

Let us know how it goes.

 

Thanks,

Meenakshi

2 replies

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
December 10, 2020

Hey,

 

Can you try again and let us know if the application is working again.
Try closing and restart the application. If that doesn't work, try sign-out and sign back in.

 

Let us know how it goes.

 

Thanks,

Meenakshi

Meenakshi_Negi
Meenakshi_Negi
Legend
December 10, 2020

Hi,

 

We are extremely sorry for the experience. This is currently a known issue and our team is actively working.
Please bear with us. We will keep you posted once the issue gets fixed.
 
Thanks,
Meenakshi
 
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