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Participant
August 17, 2023
Question

Error - The document could not be saved. There was a problem reading this document (105).

  • August 17, 2023
  • 1 reply
  • 3925 views

From a search this appears to be an ongoing  issue, since 2022.

All resolutions / suggestions result in losing the functionality of fillable PDFs.  Not a reasonable resolution for my business.

 

Any other suggestions other than Printing to PDF, or Converting to another type of PDF?

 

 

This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
August 20, 2023

Hi @Arthurjohnston 

 

Sorry to hear about the trouble caused

When do you get this error message? Is it when opening the file or when trying to access any feature?

The cause of the error is there's something corrupted in the PDF file's data. It could be anything, and identifying that is quite difficult.

That is why Optimizing pdf and saving it as a PDF printer was suggested because this feature regenerates the file. 

Let us know if you receive this error with multiple PDF files.

Update your Acrobat to the most recent version 

Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader 

 

If it continues to through the error, disable this setting once and see if that works. 

Navigate to Acrobat>Menu>Preferences>Security (Enhanced)>disable "Protected Mode at Start-up", "Protected View" and "Enhanced Security">OK>close and reopen Acrobat

 

Thanks,

Akanchha