Error to convert from Exel to PDF

Hi there, 

We are sorry for the trouble and delay in response. If the issue still persists please try the following steps and see if that helps

• What is the workflow or steps you are doing to create the PDF from the Excel? 
• What is the version of the Adobe Acrobat DC you are using? To check the version of the application please use the link (https://helpx.adobe.com/acrobat/kb/identify-product-version.html) and make sure you have the latest version 20.006.20042. Go to Help > Check for Updates.
• Is this a behavior with a particular file or with all the Excel files? Try to create the PDF from a different Excel file and check.

You may also refer to the steps provided in the help article (https://helpx.adobe.com/acrobat/how-to/create-pdf-files-word-excel-website.html)

Let us know how it goes.

Regards

Amal

Hi there,

Thanks for sharing the screenshot. We have trouble understanding the message displays in the dialog box. It looks like you are using Acrobat plug-in to create pdf form MS Office, is that correct?

• If you get such error while saving a file as an Adobe PDF, then try creating pdf directly from Acrobat DC using "Create PDF" feature.

If you could just help us with your workflow, that would be great.

Thanks

Akanchha