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Participant
November 23, 2022
Answered

Error when save as PDF/A - Could not copy file...

  • November 23, 2022
  • 11 replies
  • 27597 views

Hi

 

When I try to save any PDF File to a PDF/A File, I get the error message:

 

 

Preflight

Could not copy file C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\Preflight\OutputIntent\CoatedFOGRA39.pdf, 

C:\Users\%user%\AppData\Roaming\Adobe\Acrobat\Preflight Acrobat Continuous\OutputIntent\CoatedFOGRA39.pdf

: Falscher Parameter

 

I run the repair function, reinstalled Adobe Acroba Pro > no success

 

Then I copied all OutputIntent files from the path above to the mentioned user-folder path manually and now the following Errormessage appears when I try to save the file as PDF/A:

 

 

Nach Standard konvertieren:

Es ist kein Output Intent definiert. Um eine PDF-
Datei nach PDF/A zu konvertieren, ist ein Output
Intent erforderlich. Bitte definieren Sie einen
Output Intent in den Preflight-Voreinstellungen.

 

So, I defined an OutpuntIntent (see prnscrn) and I still get the same ErrorMessage concerning OutputIntent.

 

 

Ideas?

 

regards

Correct answer Kris38274894ji84

Found a solution that works:

  1. Turn off "Enable protected mode at startup"
  2. Close Adobe
  3. Delete the folder Preflight Acrobat Continuous (%APPDATA%\Adobe\Acrobat\Preflight Acrobat Continuous
  4. Open Adobe
  5. Turn back on "Enable protected mode at startup"

11 replies

Participant
November 23, 2022

Win11 64-Bit

Adobe Acrobat Pro version 2022.003.20282 | 64-Bit