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Participant
January 3, 2024
Question

Error while opening some pdf-files in Sharepoint: "there's some problem while processing your files"

  • January 3, 2024
  • 1 reply
  • 474 views

My users get an error while opening some pdf-files in Sharepoint: "there's some problem while processing your files"

This occours both in Edge and Chrome. Not with all files but some.


Opening the files through the SharePoint file meny -> "open in browser" avoids this problem, but this is not a good solution. Tried to clear browser cache but this did not help.

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1 reply

Participant
January 3, 2024

Forgot to say that this is an Adobe Document Cloud setup.