Skip to main content
J
jo_5070
Participant
October 12, 2024
Question

Esignature no longer showing when document sent

  • October 12, 2024
  • 2 replies
  • 245 views

Hi, everything was working great - I was sending out T&C's for signature feeling very professional then I sent another set of T&C's and even though it showed the fields for the Name, signature, and date when the document arrived with the client there was nothing there. Not very professional and despite trying everything suggested nothing is working and I am close to canceling the trial period, which ends on 18th October.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    S
    Adobe Employee
    sanchij95032186
    Adobe Employee
    October 17, 2024

    Hi Jo,

     

    Apologies for the inconvenience!

    Can you please tell the exact workflow step by step?

    Please share the screenshot if possible.

     

    Thanks

    Sanchi

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 12, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices