Skip to main content
patrickd9581306
Inspiring
March 1, 2018
Answered

Every other page prints garbled images with lines vertically on the image

Every time I print multiple pages with HP M402n the pages (every other) are printed with garbled text and images.
Almost like its printing backwards.

    patrickd9581306Correct answer
    Inspiring
    March 1, 2018

    I went to Finishing tab in printer properties. I disabled the print on both sides.

    View reply

    18 replies

    lotus-paul
    Participant
    April 7, 2025

    Same here with an HP 479 

    Translate
    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    April 8, 2025

    Hi lotus-paul,

     

    Thank you for reaching out.

     

    Please provide more information about your issue. Did the issue occur with a particular document or any PDF you print?

    Try the troubleshooting steps suggested in the following help document: https://adobe.ly/3Yocm94. 

    Ensure that the printer drivers are updated. 

     

    If the issue still occurs, check if you can print using another application. Share the machine's Acrobat and OS version numbers. 

     

    Let us know how it goes.

     

    Thanks,

    Meenakshi

     

     

    Translate
    wpcfitz
    Participant
    January 28, 2021

    Bless your heart!!! I've been experiencing this same issue, not everytime, but a lot. So far, so good. Thanks for the tip. I've tried several times to look for a solution. Stumbled across your solution this moring.

    Translate
      patrickd9581306Author
      Inspiring
      March 1, 2018

      Is there a way to disable the setting "Print on both sides of paper" ? That seems to be why every other page is printing backwards and inverted.

      I uncheck it but the next time I go into the print job it has it checked.

      Translate
        patrickd9581306AuthorCorrect answer
        Inspiring
        March 1, 2018

        I went to Finishing tab in printer properties. I disabled the print on both sides.

        Translate
          patrickd9581306Author
          Inspiring
          March 2, 2018

          This fixed it

          Translate
          Abambo
          Community Expert
          AbamboCommunity Expert
          Community Expert
          March 1, 2018

          Hi Patrick,

          Please answer a few questions to put us in the right mood:

          What is your OS and version? What is your Acrobat version?

          Please post also pictures of the printed pages.

          Does this happen only with specific PDF files or also with standard PDF files (eg. PDF files that you grappled from the Adobe site and that are known to be good)?

          As a workaround you could try to use "print as image" (Advanced tab of the print dialogue). Does that work?

          Translate
          ABAMBO | Hard- and Software Engineer | Photographer
          patrickd9581306Author
          Inspiring
          March 1, 2018

          Windows 7

          Acrobat Reader DC, just ran update still happens

          Any multipage pdf will do it.

          I printed excel and that does multipages fine.
          I printed Word and that seems ok too. Just PDF's are affected.

          I installed  a HP M402n printer yesterday when this started

          I have contacted them. They asked me to reach out to you.

          Translate
          patrickd9581306Author
          Inspiring
          March 1, 2018

          Print as Image does not work

          Translate
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices