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kyle_3383
Participant
Apr 10, 2025 3:03 PM UTC
Question

Exceeded page limit Issue

Attempting to send out a document for e-signatures and getting pop up saying "Exceeded page limit. This document cannot be sent out for e-signature because it exceeds the page limit for your license."

 

My document is only one page. Nothing on these forums is providing a solution and it appears impossible to speak to a human at Adobe for help. 

2 replies

Tariq Dar
Legend
Apr 10, 2025 4:11 PM UTC

Hi @kyle_3383, 

 

Thank you for reaching out. Considering you know the type of subscription you have and match the table on this help page: 
https://adobe.ly/3Ei8SOC helps users understand the limits to sending agreements by agreements by size and volume limitations per service level.

 

Let us know if you have further questions


~Tariq

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Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
Apr 10, 2025 3:38 PM UTC

Are you using an e-signature service such as Adobe Sign? I don't think it is the PDF page count--it is the number of pages using your e-signature service. I _think_ there is a 100 page with an Acrobat Pro subscription for the entire year of the subscripton (but I'm not sure of the page total). 

 

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David Creamer: Community Expert (ACI and ACE 1995-2023)
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