Expired license

license say that is expired

we have pay a new one

now I see that was an internal problem

what I have to do now?

This topic has been closed for replies.

Legend

Hi!

We're sorry for the trouble you had. We’ve received reports of users experiencing licensing issues.

Please sign out from Acrobat, restart the app, and sign back in and check.

Let us know how it goes and share your observations.

Thanks,

Anand Sri.

Participant

Hello

I have signed in and out of the app and creative cloud, uninstalled and reinstalled and I'm still having the same issue. I need this fixed urgently.

Thanks

Jade

Legend

We're sorry for the trouble. Would you mind sharing more details about the issue for further investigation?

Are you on a Mac or Windows machine and what is the version?

If you have Acrobat installed, then what is the current version of the app? To identify, please take help from this article: Identify the product and its version for Acrobat and Reader DC

Thanks,

Anand Sri.

Community Expert

Acrobate du PDF, InDesigner et Photoshopographe

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