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Konstantins28423072mddy
Participant
February 15, 2023
Question

Export PDF

  • February 15, 2023
  • 1 reply
  • 701 views

Hello. I bought an annual subscription to PDF Export. But for some reason it constantly offers to make a subscription again and does not allow using the export function.

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
February 16, 2023

Hi @Konstantins28423072mddy 

 

Hope you are doing well and sorry to hear that.

 

What is the workflow/steps you are doing to export the PDF? Are you using it via document cloud https://acrobat.adobe.com/link/home/ or from with in the Acrobat Reader application?

 

Please try to logout of the application and reboot the computer and relogin with the correct Adobe ID and check .

 

Also a small video recording of the steps and the issue would be very helpful?

 

We are here for help, just need more info.

 

Regards

Amal

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