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Participant
October 27, 2021
Question

Export PDF not giving any Save As options

  • October 27, 2021
  • 2 replies
  • 335 views

Hi! I have DC Pro and up until this week, I was able to export a PDF to a Word Doc with no issues. Now, I have no options in my Save as pop up..... nor can i go ti File and export/edit there. 

Suggestions? 

 

Thank you

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2 replies

Dave__M
Community Expert
Community Expert
October 28, 2021

Is it possible that you have launched Redader instead of Acrobat Pro?  The two programs are desingned to look so much alike, and it's not hard to launch Reader (either by a mistaken click or something changing your OS's default PDF viewer... it's happend to me) and not realize it's not Acrobat Pro until you notice that features are missing.  Just a thought.

Dave

Amal.
Legend
October 27, 2021

Hi  there

 

Hope you are doing well and sorry to hear that. As described,  you have no options in the Save as pop up..... nor can you go to File and export/edit there. 

 

Would you mind sharing the workflow/steps you are doing to export the PDF? A small video recording of the steps and the issue would be very halpful to better understand the issue.

 

What is the version of the OS and the Acrobat DC application you are using? To Check the version go to Help > About Acrobat and make sure you have the recent version 21.07.20099 installed.  Go to Help > Check for updates and reboot the computer once.

 

We are here for help just need more info

 

Regards

Amal