Skip to main content
F
fire_water
Participant
August 31, 2022
Question

Extract PDF Portfolio: Inconsistent Interface Across Users

  • August 31, 2022
  • 1 reply
  • 273 views

Hi,

We are noticing inconsistent user interfaces when extracting files from a PDF Portfolio. For example, I see a "Choose Folder for Extracted Files" window:

 




And another user sees a "Browse for Folder" window:




We are both connected to the same Windows server (Windows Server 2012 R2) via Remote Desktop and using the same version of Acrobat on the server:




I want to apply the "Choose Folder for Extracted Files" style of window to all users of Acrobat.

Thanks for your help.

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
August 31, 2022

Hi fire_water,

 

Thank you for reaching out.

 

This seems to be weird behavior. We have checked at our end, and it shows the Browse for folder window.

We will check with the team for more information on this and will update you. It may take some time.

 

We appreciate your patience.

 

Thanks,

Meenakshi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices