Faculty member is trying to combine PDF files and is encountering an error message.

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Akash2653276196i4

Adobe Employee

Hi @individualistic_quirk3539 could you please share exact steps.

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Karl Heinz Kremer

Community Expert

Unfortunately, this message just confirms that Acrobat has crashed. Is this happening when combining any two PDF files, or is it specific to one or two files involved in the operation?

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individualistic_quirk3539Author

Participant

It’s happening when combining any two PDF’S

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Karl Heinz Kremer

Community Expert

In that case I would re-install Acrobat. If that does not fix it, I would run the Acrobat Cleaner to remove anything releated to Acrobat from the system. You can find the Cleaner here: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

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