Fallo plugin adobe para edge-chrome

Question

Desde el dia 10/7 si tengo el plugin de adobe activado en el navegador (Edge-Chrome) cuando cargo un pdf se visualiza unos segundos y después queda la pantalla en blanco.

Version del plug-in 25.6.2.0.

Version de Edge 135.0.3179.98

Meenakshi_Negi · Answer

Hi xaviera98727506,

Thank you for reaching out, and sorry about the trouble caused.

As the plugin is not working properly, please try the following troubleshooting suggestions:

1. Try to reconfigure the Browser to Use the Adobe Plugin. You may use the steps suggested in the following help document: Configure browser to use the Adobe PDF plug-in to open online PDF files.

2. Try to Disable and Re-enable the Adobe Acrobat Extension: Enable Adobe Acrobat extension for Microsoft Edge

3. Clear Browser Cache and cookies. Cached data can sometimes interfere with plugin behavior.

Let us know if you still experience the same behavior.

Thanks,

Meenakshi

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