Fast Web View setting for Large PDFs changes from Yes to No after saving

Forum|Forum|10 months ago
May 15, 2025
1 reply
1515 views

Does anyone have any ideas to to resolve a problem with the Fast Web View setting changing from Yes to No after saving and reopening the PDF? This only seems to happen on large PDFs (5-10K pages, 40-70MB)

These PDFs also need to be secured as well.

Correct answer creative explorer

@paul_1621 did you try using Acrobat Preferences? Command K (MAC) or Control K (PC)

Go to Edit > Preferences > Documents.
Ensure that "Save As optimizes for Fast Web View" is selected. If it is already selected, try deselecting it, saving, and then re-selecting it.

creative explorer

Correct answer

Community Expert

@paul_1621 did you try using Acrobat Preferences? Command K (MAC) or Control K (PC)

Go to Edit > Preferences > Documents.
Ensure that "Save As optimizes for Fast Web View" is selected. If it is already selected, try deselecting it, saving, and then re-selecting it.

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P

paul_1621Author

Participant

Thank you for the suggestion.

Several of us keep experiencing this problem. Somehow, the Fast Web View value changes after it is initially set to Yes. Upon reopening the file it mysteriously flips to No.

We've tried every combination of steps we can think of. I suspect this is an Adobe/Microsoft bug.

Meenakshi_Negi

Legend

Hi paul_1621,

Thank you for reaching out.

As the option is still flipped to No, can you please share the screen recording showing what happens when you enable the option?

Please share the Acrobat and OS versions on the machine. Also, let us know if you use a personal or work machine. We will check this.

Thanks,

Meenakshi

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