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maureen020473
Participant
October 25, 2017
Answered

Fatal error, Acrobat failed dde server

  • October 25, 2017
  • 1 reply
  • 2559 views

Hi,  I can't open a file which i export from InDesign, 'Fatal error Acrobat failed dde server'. And can't open and acrobat  at adobe creative cloud. What's the story?

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Correct answer kglad

did you click help>repair installation in acrobat?

1 reply

kglad
Community Expert
Community Expert
October 25, 2017

do you see that error with all files?  (if so, help>repair acrobat)

or only with the id created pdf?  (if so, recreate it and, if the problem persists, post on the id forum.)

maureen020473
Participant
October 25, 2017

Thank you.

This is what happend. I cannot open acrobat at all (still receive the message Fatal error…). So i try install acrobat again, but it refuse to open in adobe creative cloud. When i use the pdf presets in indesign, i can make a pdf. But it doesn’t open in acrobat, therefore i had to open the file through reader.

Unfortunately, now all my pdf files doesn’t open with acrobat. I am really bad in these technical things. So for now i use the pdf presets and reader ;-((

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 25, 2017

did you click help>repair installation in acrobat?