Faulty document view

Forum|Forum|3 years ago
January 5, 2023
3 replies
2334 views

The 'workbase basics' advice on acrobat says: "The menu bar and the toolbar are visible at the top of the work area." They are not on mine and don not look anything like the picture. There is limited info at the top of the document and a minimal toolbar on then right hand side. I have tried both repairing and uninstalling and reinstalling but that makes no difference. I am running Acrobat 64-bit 22.003.20282 on Windows 11. How can I get back to the old view which I know and love please?

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Correct answer Bernd Alheit

Switch to the old version:

Bernd Alheit

Correct answer

Community Expert

Switch to the old version:

F

francisc75144729Author

Inspiring

Many thanks - all sorted now

Amal.

Legend

Hi @francisc75144729

We are glad to hear that all is sorted out now.

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Regards

Amal

Amal.

Legend

Hi @francisc75144729

Hope you are doing well.

++ Adding to the discssion.

Are you referring to the new, modern user interace for Acrobat and Reader? If yes, Users can switch between the old and new UI by choosing View > Enable|Disable New Acrobat (Mac) or Hamburger menu > Enable|Disable New Acrobat (Windows)

For more information, please go through the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/Preferences_by_version/Windows/07_12_2022.html

Let us know if you are referring to something else.

Regards

Amal

F

francisc75144729Author

Inspiring

Thanks Amal.

I have just uploaded Acrobat within my current sub to a new PC so had no idea there was a new version.
You will see I have supplied a screenshot in response to Eric's request. As you can see there is no View tab to use - hence my problem
Francis