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D
dora_0400
Participant
October 13, 2025
Answered

Feel scammed by Adobe

  • October 13, 2025
  • 2 replies
  • 183 views

I needed to download one file on cell phone and was forced to open it in Adobe. Forgot to cancel the trial version and tonight they charged me a whole 1-year subscription. This is how to make very people dissatisfied and hate your product. I hope to still find a solution to keep the name of Adobe free of this type of business practices.

Correct answer try67

For future reference, Adobe Reader is free and can be used to view PDF files without a subscription or payment of any kind. You only need to pay for Adobe Acrobat if you want to edit or create PDF files.

2 replies

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
October 13, 2025

For future reference, Adobe Reader is free and can be used to view PDF files without a subscription or payment of any kind. You only need to pay for Adobe Acrobat if you want to edit or create PDF files.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 13, 2025

Dora, thanks for posting about your recent subscription commitment to Acrobat through the Apple App Store. If you do not wish to end your commitment, please cancel the subscription through the Apple App Store. For more information, see https://adobe.ly/3KPldNe. ^JW

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