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Participant
September 5, 2025
Question

Fehler bei Export von Button

  • September 5, 2025
  • 3 replies
  • 92 views

Hallo liebe Community, 

 

ich habe ein PDF erstellt via Acrobat und in diesem ein ein kleines Bild mit einem Button versehen, sobald man über dieses kleine Bild mit dem Cursor geht, vergrößert sich dieses auf der rechten Seite der PDF. Soweit, so gewollt. 

Nun kommt mein Problem, diese zwei Button, das kleine Bild als Auslöser und der andere mit einem Symbol ( großes Bild ) funktionieren einwandfrei in Acrobat / Chrome geöffnet, leider aber nicht im Apple eigenen Vorschau oder Safari. Dort öffnet sich das große Bild dauerhaft, ohne mit dem Cursor über dem Button zum Auslösen zu sein. Ist dies ein Apple Problem oder hapert es an meinen Exporteinstellungen, muss ich dort spezielle beachten? 

 

Danke für jegliche Hilfe!

3 replies

MikelKlink
Participating Frequently
September 5, 2025

Viele PDF-Betrachter-Programme implementieren die PDF-Standards nicht vollständig, insbesondere dynamische Features wie JavaScript werden (auch unter Berücksichtigung von Sicherheitsüberlegungen) gerne ganz ausgelassen.

Randy Hagan
Community Expert
Community Expert
September 5, 2025

One unfortunate byproduct of using non-standard tools to open PDFs is that they have non-standard ways of working with PDFs. 

 

As the PDF file standard is open (Adobe long ago relinquished proprietary control of the format and has become ISO Standard 32000) it has no say in how other PDF viewers respond to that standard. Apple's proprietary PDF viewing tools (Preview, Safari) generally have good fidelity to that ISO standard, but as you've seen, Apple has its challenges responding to some interactive features applied in Adobe Acrobat.

 

I would say that yes, you do have to pay special attention to this. Just as any given HTML web page may respond differently in different web browsers, different PDF viewers may respond to your Acrobat-generated PDFs in unexpected ways. Some may not process the data protection features in PDFs the same way as Acrobat. Others, as you've discovered, don't process interactive features the same way as Acrobat. 

 

The only thing I can offer is that some webmasters place a disclaimer that certain web browser(s) are preferred by the authors to ensure best results. They know, through testing, which web browsers work better than others for their website and try to steer viewers toward the ones they know work best with their website.

 

Through testing, you'll learn which PDF viewers work better with the PDFs you generate. If you choose, you can recommend which viewers work best with your files. You can't control which PDF viewers your end users prefer to use, of course, but you can suggest which ones will work best with your output to them.

 

Hope this helps,

 

Randy

Luke Jennings3
Community Expert
Community Expert
September 5, 2025

Apple Preview is an image viewer, interactive pdfs do not work on Preview. The only reliable viewer for interactive pdfs is Acrobat or Reader, other viewers might be able to open a pdf, but will not work well with buttons, layers, forms, or other features. Saving a pdf from Apple Preview can damage pdf functionality. I don't think you can do anything to fix this in Acrobat, other than to recommend using Acrobat or Reader to view the pdf.