Fermeture automatique des documents ouverts dans Acrobat

Question

Bonsoir, 
 
depuis quelques jours, les documents ouverts dans Acrobat se ferment automatiquement au bout d'une minute.
Merci de votre aide.
 
Bonne soirée

S_S · Answer

Hi @céline 1789,

Hope you are doing well. Sorry for the trouble with Acrobat.

When you say "past few days," is this after any update or started randomly? Is this specific to certain files or with all?

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat you use (go to Menu> Help> About Acrobat);

2. A screen recording of the event for better understanding;

3. logs from your machine: https://adobe.ly/4l1gBRA. Please make sure Procmon is selected (Windows Only). You can upload logs using this tool and share your Unique log ID with us.

While doing so, you might want to try and repair the application (Windows Only). To do so, go to Menu> Help> Repair Installation.

Also, ensure that you are on the latest version of Acrobat (2025.001.20458) for the best experience.

Regards,
Souvik.

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