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camelbreath
Inspiring
June 25, 2023
Question

Field will not calculate

  • June 25, 2023
  • 2 replies
  • 506 views

I am working on an pdf order form created in InDesign and exported to pdf for a fillable form with 14 products with a quantity (user entered), price (read only) and total (calculate) and have one product total that will not update. I have copied and pasted fields that are working and renamed them for the proper fields and that did not work.

I checked and double checked and the proper fields are in place and it still will not work -- the field is visible. 

Can anyone help?

Thanks to those who know more than me,

Joe

    This topic has been closed for replies.

    2 replies

    C
    camelbreathAuthor
    Inspiring
    June 26, 2023

    I finally punted. Removed all fields from the offending sections and saved the file, then went back with new fields with new names and everything works well now. It also means I may not have made the same dumb mistakes that I did the first time,

    TNX,

    Joe

     

    try67
    Community Expert
    try67Community Expert
    Community Expert
    June 26, 2023

    I tried to reply yesterday but the damn forum was not allowing me to (again...).

     

    The issue was indeed with your field names, unless you used a script for the calculations.

    The problem was the "-12" part of the name. If you use the built-in calculation options (such as Simple Field Notation, but maybe even the Sum/Product/etc. option), that can be interpreted as "minus 12" instead of being a part of the field's name, and throw off the result.

    If you re-did it with names that don't contain that text then it should work better.

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    June 25, 2023

    What happens when you clear this this field? 

    C
    camelbreathAuthor
    Inspiring
    June 25, 2023

    My fields are: cases-ordered-12 (user entered) , muscle-tubes-price (read-only), and Order total_12. The default display for cases-ordered-12 is blank, when I enter a number, the number displays but the Order total_12 does not update, it remains at the default $0.00. If I clear it, it returns to $0.00. If I clear the cases ordered, it returns to blank.

    Thanks for your response,

    Joe

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