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Guy33292389uoj8
Participant
August 29, 2024
Answered

Figure doesn't show up in Tags panel

  • August 29, 2024
  • 1 reply
  • 2324 views

I converted a Word document to PDF. When checking the tags, I discovered that 1 figure out of 16 doesn't appear in the Tags panel. Thinking maybe the tag was buried in a list or something, as other figures had been, I selected it with the Reading Order dialogue box open and clecked Find Tag from Selection in the Tags panel. Acrobat returned "The selection was not found." I looked at that page in the Content panel, and the figure is right there, but right-clicking on it and selecting Show in Tags Panel returned the same "not found" message. I also tried selecting the figure and then clicking the Figure button in the Reading Order dialogue box. Still no tag for this figure.

 

I also went back to the Word file, cut the figure, and pasted it back before generating a new PDF. Still have the some problem in the new PDF. 

 

Any ideas? 

 

Guy Ivie

Technical Writer 

U.S. Army Corps of Engineers

This topic has been closed for replies.
Correct answer S_S

Hi @Guy33292389uoj8,

 

Hope you are doing well. Sorry for the trouble.

 

While this sounds strange if the behavior is observed for a particular image in the entire document, here are a few steps you can try to resolve the problem:

 

1. Check the Figure Properties in Word: Ensure the figure has alternative text (Alt Text) defined in Word. Right-click on the figure, select "Format Picture," and then check the "Alt Text" section. Also, it would be suggested to see if the figure is not grouped with other elements in a way that might affect its tagging.

 

2. Reinsert the Figure: Instead of cutting and pasting, try deleting the figure entirely from the Word document, saving the document, and then reinserting the figure. This can sometimes help reset any underlying formatting issues.

 

3. Use Accessibility Features in Word: You can use the Accessibility Checker in Word (found under the "Review" tab) to see if it flags any issues related to the figure.

 

4. Generate the PDF with Different Settings: When exporting to PDF, ensure you use the correct accessibility settings. Go to "File" > "Save As" > "PDF" and check the "Options" to make sure "Document structure tags for accessibility" are checked.

 

5. Manually Tag in Acrobat: You can manually create a tag if the figure still doesn't show up. Use the Tags panel to create a new figure tag. Right-click in the Tags panel and choose "New Tag," then select "Figure" and add the alternative text.

 

6. Inspect Other Content: If the figure is part of a more prominent element (like a text box or a table), ensure the more prominent element is appropriately tagged. Issues can sometimes arise if the parent container is not tagged correctly.

 

A help article to help you get more clarity on tagging: Edit document structure with the Content and Tags panels

 

Hope this helps.

 

-Souvik

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
October 16, 2024

Hi @Guy33292389uoj8,

 

Hope you are doing well. Sorry for the trouble.

 

While this sounds strange if the behavior is observed for a particular image in the entire document, here are a few steps you can try to resolve the problem:

 

1. Check the Figure Properties in Word: Ensure the figure has alternative text (Alt Text) defined in Word. Right-click on the figure, select "Format Picture," and then check the "Alt Text" section. Also, it would be suggested to see if the figure is not grouped with other elements in a way that might affect its tagging.

 

2. Reinsert the Figure: Instead of cutting and pasting, try deleting the figure entirely from the Word document, saving the document, and then reinserting the figure. This can sometimes help reset any underlying formatting issues.

 

3. Use Accessibility Features in Word: You can use the Accessibility Checker in Word (found under the "Review" tab) to see if it flags any issues related to the figure.

 

4. Generate the PDF with Different Settings: When exporting to PDF, ensure you use the correct accessibility settings. Go to "File" > "Save As" > "PDF" and check the "Options" to make sure "Document structure tags for accessibility" are checked.

 

5. Manually Tag in Acrobat: You can manually create a tag if the figure still doesn't show up. Use the Tags panel to create a new figure tag. Right-click in the Tags panel and choose "New Tag," then select "Figure" and add the alternative text.

 

6. Inspect Other Content: If the figure is part of a more prominent element (like a text box or a table), ensure the more prominent element is appropriately tagged. Issues can sometimes arise if the parent container is not tagged correctly.

 

A help article to help you get more clarity on tagging: Edit document structure with the Content and Tags panels

 

Hope this helps.

 

-Souvik

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