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Participant
July 1, 2023
Question

File format gets changed while attaching

  • July 1, 2023
  • 1 reply
  • 292 views

When I try to attach PDF file to Gmail, the file format and icon changes from Adobe PDF to general type and all the PDF files in the system also get changed to general format. How can I get rid of this?

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1 reply

ls_rbls
Community Expert
Community Expert
July 1, 2023

Hi @Manu30822668pw58 ,

 

Can you please share a screenshot?

 

From what you are describing it seems like the file is being uploaded to Google Drive.

 

Have you tried doing the same with a different free email provider (i.e. Yahoo!) ?