File preview thumbnails aren't working for Acrobat DC files in Windows Explorer

I just decided to uninstall Adobe DC and set Nitro PDF to open pdfs.  works great!  My issue wasn't so much the thumbnail as it was the file preview in File Explorer.  I use this daily as a way of not opening the file, but still being able to read the front page contents which is adequate for my work.  The update to DC removed this ability.  I had Nitro anyway for use as a print-to-pdf tool so one less tool on my computer.  Sayonara Adobe- has been a good 20 years!

Sad day for ADOBE.

This is what happens when managers are far away from users.

I am looking for an alternative.

Maybe see you when thumbnails are back.

cheers

If you’ve already installed DC, then the Adobe forum thread you reference has a work around for the thumbnail issue. It requires installing other (free) PDF software though.

They recommended installing “Foxit Reader,” and setting that as the default program, which then results in thumbnails showing on all PDF files. You can then set Adobe Reader DC as the default again, but the thumbnails remain.

https://forums.adobe.com/thread/1812515
http://www.foxitsoftware.com/downloads/

I totally agree with latest remarks : why fix the thumbnail problem only for 32 bit systems,

I guess, by now, most users are working on 64bit Windows.

Adobe is always sooooo slow to react, that's a pity.

You will loose customers to Foxit, I use both Acrobat DC and Foxit Phantom.

The latter is better right now (more responsive, more user-friendly and no thumbnails bug)

If nothing changes, I won't renew my Acrobat DC subscription.

Would be great to have this feature back.

Hi,

With the October update of Acrobat DC released last week, we have added back the support of PDF Thumbnail previews in Windows Explorer for 32 bit systems.

Please note that by default, it is disabled. To enable the same, please go to Edit -> Preferences -> General and turn ON the check box "Enable PDF Thumbnail previews in Windows Explorer"

Thanks & Regards

Sachin Soni

Hello,

We have same annoying .pdf thumbnails problems here with all our workers (with win7 64 bit OS and Acrobat DC). When you will repair this issue? Any plans or scheduling?

With best regards..

Timo Pesonen, Quality Manager

Konepaja Häkkinen Oy

Fox It Reader worked for me on Windows 10.  Hopefully Adobe will fix this when their sales decrease because of this issue.  They are not getting a penny from me.  I am no longer using their products because of this. 

I followed the Foxit Reader suggestion, and it rocks!

Not only my thumbnails are back, but it opens 10 times faster and I don't have to be closing useless side panels.

I really don't edit PDFs files, but I have to store thousands of them, so Thumbnails, as stated on this thread, it's u MUST HAVE!.

To avoid wasting space and resources, I uninstalled Acrobat Reader 10, and I doubt I'll miss it at all.

Can't believe that in 4 years, Adobe still has this design error, and they don't care. Good for Foxit!!

This has bothered me as well since the day it went live. I prefer not to use older versions of apps like this so I've been without them since then. I also do not want to go through the tricks to get them back. I had searched back then but found no program, but I just searched again and found a completely free prog caleld PDF Preview to let you see PDF thumbnails in Windows Explorer. Works for 7 & older, 8 & 10 not mentioned, I don't have either so I can't test. PDF Preview for Windows 7 / Vista / XP / 2008 (PDF Preview Handler)

I just installed and it seems great, but I will say I'm not responsible if it messes up your computer. It ads a white stripe to the side of the thumbnail but it's certainly better than before. Like many of you I have 100s of PDFs sometimes in a folder and used to rely on the image previews. Also you have to pick this or Adobe reader to view the PDFs, so it is only partly helpful. You can swap the file association back & forth as needed since Adobe thinks a major thing people rely on isn't that important.