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williamf68549305
Participant
February 2, 2022
Question

File size exceeds Adobe Create PDF online service limit. Use Acrobat local PDF converter instead?

  • February 2, 2022
  • 1 reply
  • 2462 views

Hello everyone, 

 

I am trying to convert a word document (420 MB) on mac to pdf whilst retaining the high resolution images. The function through word does not produce high quality figures. I have an adobe subscription and the desktop Acrobat DC app, but I get an error when trying to convert this file. "File size exceeds Adobe Create PDF online service limit. Use Acrobat local PDF converter instead?" When I run through the local PDF converter only 1/3 of the document gets converted.

 

Are there any solutions to this? 

 

Thank you in advance! 

 

Best wishes, 

William

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
February 2, 2022

Hi William

 

Hope you are doing well and sorry to hear that.

 

Would you mind sharing the version of the Acrobat DC you are using? To check the version go to help > About Acrobat and make dure you have the recent version 21.11.20039 Installed. Go to Help > Check for updates and reboot the computer once.

 

Is this a behavior with a particular file or with all the files? As described its a big document of 420 MB, you may try to break the document into smaller parts and then create the PDF from it using Acrobat Pro DC and then you can combine all the PDFs together to get the final document https://helpx.adobe.com/acrobat/using/merging-files-single-pdf.html

 

Hope it will help

 

Regards

Amal

W
williamf68549305Author
Participant
February 3, 2022

Thank you for getting back to me Amal! 

 

I am using version 2021.011.20039 of Acrobat Pro DC. 

 

Yes, I thought about it and may try splitting the document. I read online that the desktop version should allow documents up to 500 MB. Is this correct?

 

Thanks again. 

 

Best wishes, 

William 

Amal.
Amal.
Legend
February 3, 2022

Hi William

 

There is no limit to the  size of the PDF file . PDF file can be of any size with respect to content or data of the PDF file. Mostly images in the PDF file makes it of heavy size due to size of images as compared to normal text in the PDF.

Regatrds
Amal

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