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Participant
July 2, 2024
Answered

Filebox appears on icon and cannot open

  • July 2, 2024
  • 4 replies
  • 6533 views

I'm using Windows 10 - most of my adobe files have a filebox icon on them and I cannot open the files. See attached image. Some of the files are fine. I have been trying to resolve this for over a year. Any suggestions?

Thank you for any help!

 

 

4 replies

tanyah50952454
Participant
April 22, 2025

I'm not sure if this will be applicable to anyone but me.  When I reinstalled windows 11, there was a notification when I opened onedrive that my permissions had been changed.  I went and right clicked on the onedrive in the file explorer and unclicked the read only box.  I can now open my files, where as before all my files had the brown box in front of the file and I could not open any of them.

cj0817Author
Participant
July 2, 2024

Yes I do use One Drive

 

Bernd Alheit
Community Expert
Community Expert
July 2, 2024

Do you use OneDrive?

cj0817Author
Participant
July 3, 2024

Yes, I use One Drive.