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IantheKing
Participant
August 27, 2025
Question

Files saved from Adobe Acrobat no longer showing up in Outlook's recent files list

  • August 27, 2025
  • 2 replies
  • 1198 views

Every day I use Adobe Acrobat to combine files and save the combined files as one new file, then send an email with the file (using outlook) – in a new email the “attach file” action shows my recent files list, and those files I create/save from acrobat always appeared there until suddenly it stopped last week.   This is only for files saved from Adobe Acrobat, because everything else in outlook and recent works as expected.

Also to note, I believe there was an update to Adobe that was pushed through last week.

 

Adobe version 2025.001.20630 (64bit)

Microsoft 365 for business version 2507 (using "old" outlook, not the new version)

2 replies

Participant
September 29, 2025

adobe when will you fix this issue. been going on long enough affecting users wiht last update. please !!!!

Participant
October 14, 2025

Just checking in - this has started working again for me. V xxx.20756 - YAY!!!!

 

Anyone else have the same luck?

IantheKing
Participant
October 16, 2025

This is working for me now after the latest update as well!  Thank goodness!

Meenakshi_Negi
Legend
August 27, 2025

IantheKing,

 

Thank you for reaching out and reporting this.

 

The team is looking into this issue. Could you please also share the OS version on the machine?

We will let you know once we have more information on this from the team.

 

Thanks,

Meenakshi

Participant
August 28, 2025

Same exact problem here. 

 

Adobe version 2025.001.20630 (64bit)

Windows 11 Enterprise 23H2 22631.5768