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Participating Frequently
July 1, 2023
Question

fill and sign saved signature gone

  • July 1, 2023
  • 2 replies
  • 1682 views

I use Adobe Acrobat. I typically just click the signature pen to get my saved signatures, but one day, they were gone. I verified I was signed in. It was just gone. I ended up making a snipping tool png copy from one of my other signed documents and used that as my signature. Then, next time I needed to sign, my original signature reappeared.  Now it is gone again.  This is a real hassel. It is extremely difficult to create a signature that looks real.  Why are my saved signatures disappearing?

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2 replies

mariahweyne
Inspiring
July 4, 2023

See attached document on how to access the settings for Acrobat Pro.  In Personal Preferences - My Signature you see what Adobe has stored for you.  You can make changes there and will prevail in your adobe account.

Participating Frequently
August 30, 2023

I do not have Acrobat Pro.

mariahweyne
Inspiring
September 12, 2023

What program are you using?  Was it sent to you for signature?

Abambo
Community Expert
Community Expert
July 4, 2023

What happens when you click again on your signatures?

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
August 30, 2023

My signatures are simply not there.  I get only two options, signature and initials.  I may have only one saved signing for each.  When they disappear, there is simply a blank box for me to create a new signature or initals.