"Fill in form fields" button not available in the toolbar

As of today, our team is not able to use the "Fill in form fields" button that is normally found in the toolbar. When clicking on Customize Toolbar is still shows that it is selected but there are no options to update it from the options. The Fill & Sign is also not working so we have no access to add to a form for comments or other text updates after the form has been filled out. I tried saving as  Save As Other > Reader Extended PDF > Enable More Tools (includes form fill-in & save) option and it did not make a difference.