Participant

Question

Fillable fields not locking when sending for signature

Forum|Forum|5 years ago
May 20, 2020
3 replies
6349 views

I've spent hours and hours on this and can't get my fillable forms to lock all fields when I send them for signature using either the "Adobe Sign" option or "Fill and Sign" option from Adobe Pro DC.

Shouldn't this be the default where the recipient only has the ability to sign and not be able to modify everything in the document?

I set the signature fields to "Locked" so that's fine.

When selecting Adobe Sign I get the option to "Specify Where to Sign" which I don't need since my form already has the Signature fields in it, so the user already knows where to sign.

I've tried to edit the fields and select "Lock" but it does nothing once sent for signature.

I really need to sort this out.

Thanks.

This topic has been closed for replies.

M

MHW, LLC

Participant

Randy,

Did you ever figure out how to lock all fields in your PDF before sending it out for a signature? I am having the same issue.

If you could please let me know, I would appreciate it.

Thanks.

S

Susan MV

Participant

Hello, I have two ideas - if you go to fill and sign, then select ready for signatures (not the read only option), then after you add the signatures, you can right click on each field, then click edit and read only. My document has over 50 fields, so I really didn't want to do that for every single field. So my low tech solution is to actually print out the document, then use turboscan to scan it back into my computer, and THEN request signatures. It was the only way I could think of to "pdf a pdf"! So, it would be great if Adobe could have a single button that says "are you ready to sign and don't want anyone to change the fields" , or but I haven't been able to find it either!

J

jmillsaps13709114

Participating Frequently

Same issue here. however, the only work around is the same as yours OR before I set up the pdf for signatures, I set the other fields (that you don't want edited by others) as "READ ONLY" then I lock those. You can highlight the fields all at once and do this --- then when I set it up for signatures the fields are UN-editable however, I don't like the look of them with all the boundary boxes and highlighted yellow === looks so busy on the form. That was the only 2 ways I could work around this solution. Since Adobe has a "READ ONLY" and "LOCK" option in the "properties" tab on the fields --- seems like they would have thought of that in the Signature Document. I want a clean document with nothing highlighted but the signature fields and the only way to do that is to RESCAN the document and re-Set the fields to signature lines. Too much work around for sure!!! jenn

Thom Parker

Community Expert

You are mixing up the form technologies.

When you create a Fill & Sign form, you need to use the Fill & Sign fields.

The signature field on a Fill & Sign form is completely different from a Signature form field on a regular PDF form.

Each field has the ability to be setup for a particular role. These roles determine which fields are avaiable to the which form recipient.

When you "Send for Signatures" the "Specify where to sign" mode is just a curtesy. You don't have to specify anything. And in fact, if you've added the correct Fill & Sign signature field, you'll see it on the form preview.

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

R

RandyF1Author

Participant

Yes I see the location to fill in the Signature using Fill and Sign.

The big problem is that when I send it for signature, all of the other fields are still unlocked. In fact, instead of the yellow arrow pointing down to where the signature field should be filled, it places it at the top where the users first name is. Then the user can overwrite anything since all of these fields are fillable. I just don't get why this is so difficult.

Thom Parker

Community Expert

That's because there are no "Roles" assigned to those fields. Put the field into Fill & Sign mode and set the field roles. Then leave it as a fill and sign form.

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

try67

Community Expert

You don't need Adobe Sign or Fill & Sign for this. Just a regular Signture field.

And setting it as "Locked" will do nothing. What you need to do is go to its Properties, then the Signed tab and then select the option to lock all the fields when signed.

R

RandyF1Author

Participant

Hi, I'd love to be able to see this "Signed" tab to try this but when I go into Properties for my Signature fields using DC Pro but all I get is "General", "Appearance", "Position" and "Options".

That's it. So there's no "Signed"

try67

Community Expert

Are you sure it's a signature field? If so, try this:

Click on Tools - Prepare Form and then click on "More" at the right side of the window and then on "Revert to Acrobat Form". In the future, do not tick the box that says "This document requires signatures" when creating the form.

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