Fillable Form not working correctly after emailing/downloading on other computers

Forum|Forum|1 year ago
March 6, 2025
1 reply
638 views

I'm having an issue with my fillable form. The form works perfectly on my desktop computer but when I email it or save it to drop box and download it to my laptop or .. it no longer works correctly. One of the calculation fields (and there are a lot) aren't calculating correctly.

I have it open on my laptop and my desktop and it's working completely differently on the 2 different machines. What could cause this?

PDF forms

Correct answer try67

The application(s) being used on those machines to view the PDF file are the most likely culprit.

Make sure to download the file and open it in Adobe Reader (or Acrobat), not inside a browser window or using third-party apps, like Apple Preview.

try67

Correct answer

Community Expert

The application(s) being used on those machines to view the PDF file are the most likely culprit.

Make sure to download the file and open it in Adobe Reader (or Acrobat), not inside a browser window or using third-party apps, like Apple Preview.

R

RobMCM

Participant

Really? I buy Adobe Pro and create a fillable form, email it to 50 people,and then tell them they need Adobe Reader to use it.

try67

Community Expert

Correct, at least if you want to be sure it works properly.

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