Skip to main content
Participant
November 11, 2016
Question

Fillable forms fields that have been filled with text, then the file is sent, are now blank.

  • November 11, 2016
  • 2 replies
  • 512 views

Anyone else experience this?  I've made several forms on a PC with Acrobat Professional 10.  Then, when I open the PDF Form filled document on a Mac, fill in the form fields with content, save and close the file, and then send as an email, when the file is opened on either a Mac or PC the entered content is gone.  Any thoughts

This topic has been closed for replies.

2 replies

try67
Community Expert
Community Expert
November 11, 2016

Yes, this is a known issue with Apple Preview. It basically corrupts any PDF form that you open with it.

The fix can be found here: Introducing the Practical:PDF Fix Form Utility | The Practical:PDF Blog

The solution is not to use Preview. Stick with Adobe software for best results.

Bernd Alheit
Community Expert
Community Expert
November 11, 2016

What can you see when you mouse click in one of the filled form fields?