Skip to main content
jessicad75326998
Participant
November 18, 2016
Question

Fillable PDF will not save information inputed into form

  • November 18, 2016
  • 2 replies
  • 1169 views

I have a fillable form that is not saving what users input into the form.  The form is initally downloaded from a web browser, saved to the users desktop and then filled out.  After filling out the form, the user receives an error message saying the document cannot be saved.  I don't know if this is important but will include anyways, the document also contains a digital signature and a submit button. Any help on this issue would be great!

Thanks

This topic has been closed for replies.

2 replies

Dave__M
Community Expert
Community Expert
November 18, 2016

It is possible that the digital signature's properties has locked the document.  Click in the signature in the Signatures Panel on the left to see if you can determine if the last-applied signature has locked the file.

try67
Community Expert
Community Expert
November 18, 2016

What application are you opening the file with?

jessicad75326998
Participant
November 18, 2016

Adobe Xi