Filled Form before Requesting E-Signature
Hi Forum,
I created a form wherein, it should be filled out by the sender and being sent out for e-signature.
I noticed that when I clicked teh Request e-signatures > adding an email > clicking prepare document.
There have been issues with the form.
Here are a couple of problems that I encountered:
- Date field - it's being reset and cannot input value
- Field borders - the borders of the fields was changed to none
- The alignment of text - even though it should be centered, its being transformed into left.
We did some investigation and the cause of the issue is Adobe Acrobat reader being set to Enabled New Acrobat.
Whenever we changed it back to disabled, the problems seems to be fixed, effective however this should not be the solution.
Requesting help if some already encountered this and what setting should be changed.
Note: The Adobe Acrobat Pro version we are using is 2024.002.20759
