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Participant
August 25, 2021
Resuelto

Filling in form prompts for saving form

  • August 25, 2021
  • 2 respuestas
  • 1718 visualizaciones

I received a few PDF forms to fill in, but when I left-click on the field to fill, the program automatically prompts to save the file before I can enter any text. If I save the file, under the same name or a different one, I have the same problem with the saved form. 

I checked the security settings - all permissions are granted. I also tried uninstalling and re-installing  my Adobe Acrobat Pro DC desktop application, but this didn't change anything.

It seems to be a problem on my side. The person who sent me the forms doesn't have this problem. 

Este tema ha sido cerrado para respuestas.
Mejor respuesta de try67

Saw it now. You're absolutely right. There is an action associated with all the (text) fields in this file that opens the Save As dialog as soon as you click in them, making it impossible to fill them in. Whoever created it really screwed up. They need to solve it.

2 respuestas

try67
Community Expert
Community Expert
August 25, 2021

Can you share the file with us?

try67
Community Expert
try67Community ExpertRespuesta
Community Expert
August 25, 2021

Saw it now. You're absolutely right. There is an action associated with all the (text) fields in this file that opens the Save As dialog as soon as you click in them, making it impossible to fill them in. Whoever created it really screwed up. They need to solve it.

Participant
August 25, 2021

Strange indeed. It does appear to be a problem specific to opening these forms in Adobe. The Save As dialog does not show up when using a different PDF program. 

Either way, thank you for your answer. I will report it back to the creator of the forms

BarlaeDC
Community Expert
Community Expert
August 25, 2021

Hi,

 

Are you able to share a document that shows the problem? This would allow us toinvetigate if it is the form itself or the location it is being saved in.

Participant
August 25, 2021

I have attached one of the forms!

Participant
August 25, 2021

I just tried a different PDF app (PDFescape) and there I don't have this problem.