Participating Frequently

Answered

Filter comments by checkbox filter has disappeared

Forum|Forum|1 year ago
August 14, 2024
6 replies
5528 views

Every professional using Acrobat needs the ability to check off comments that have been mentioned, and filter them so only unchecked ones are visible. It was a there and now it's gone. I've uninstalled and reinstalled Acrobat, updated to the latest version, deleted my preference file. But that filter has disappeared. Please bring in back.

Comment review and collaborate Experiment

Correct answer Tariq Dar

I noticed in another PDF that the filter option indeed does appear after a checkmark is clicked, so it seems like it is this PDF specifically where it doesn't work.

Could it be because the comments are made in the form of adding text boxes on the page?

Hi @Marinka9170,

Please ensure your copy of Adobe Acrobat is installed with the latest update available. To confirm, launch Acrobat> Help > Check for Updates. Here is the help document that provides the information on the latest update patch available: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

This issue has been fixed with the latest update, and it should work. This file, as well as any of the comments, has a checkmark applied to it.

Let us know if that works.

~Tariq

M

Marinka9170

Inspiring

It seems it has disappeared again. Please, bring this back ASAP. This is an unworkable situation.

T

Tariq Dar

Legend

Hi @Marinka9170,

If any of the comments in the list has a checkmark, then the option will appear.

It appears to be okay at our end. However, the option only appears if any of the comments have a checkmark.

~Tariq

M

Marinka9170

Inspiring

Hi Tariq, thank you for your response. Unfortunately the filter option for the checkmark does not appear at my end.

See the blue checkmark on the right in the image below.

My Acrobat version is: 2024.003.20180

E

Elaine Wilson 2

Participating Frequently

I'm having the same issue. It happens in one file but not others.

I was editing the (embargoed) content so I could share the file, but the problem went away when I deleted some of the comments. Hope this helps you narrow down the issue.

MacOS 14.6.1, Acrobat Pro 2024.003.20121

T

Tariq Dar

Legend

Hi, @Elaine Wilson 2,

Thanks for reaching out, and sorry for the troubled experience.

Would you please share the file with us? If you aren't comfortable sharing the files publicly, click on my profile/avatar, and in the top left corner, click on "Message." You can upload the file to any Cloud drive, like Google Drive, One Drive, etc... and share the downloadable link with us.

Thank you for your patience and support.

~Tariq

T

Tariq Dar

Legend

Hi @soujo1 @Matthew34067804a31i @martin OP,

I'm following up to see if you are still experiencing this issue. Try the latest update of Acrobat on your machine.

To check for any pending updates, Launch Acrobat > Help Menu> Check for updates.

Let us know how it works; we'd be happy to assist.

~Tariq

S

soujo1Author

Participating Frequently

The Checkbox filter has returned for me. Thanks.

P

Prashant.

Adobe Employee

Hi @soujo1 ,

We have recently updated the UI for filters. The filter for checkmark is present in UI.

I am attaching a screenshot of the filter.

Please let me know if this resolves your query. If not, could you please share a small screen recording of your workflow so that we can understand and work on the problem.

Thanks.

M

Matthew34067804a31i

Participant

The option for filtering by check box is missing. Last week it was not. Your screenshot shows what should be there, but I do not have any option between types and color for filtering.

P

Prashant.

Adobe Employee

@Matthew34067804a31i Could you please share a sample file with me where you are facing the issue.

Thanks.

martin OP

Inspiring

Wher the F..K is the filter???? Does the updater also use and test this software??? Unbelievable. WE NEED THIS FUNCTION BACK. WE WORK WITH THIS SOFTWARE AND PAY FOR IT. WE ARE NOT A TESTING COMUNITY.

S

Sakib_All Hasan4234

Participant

@martin OP wrote:
Wher the F..K is the filter???? Does the updater also use and test this software??? Unbelievable. WE NEED THIS FUNCTION BACK. WE WORK WITH THIS SOFTWARE AND PAY FOR IT. WE ARE NOT A TESTING COMUNITY.
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