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Participating Frequently
August 14, 2024
Answered

Filter comments by checkbox filter has disappeared

  • August 14, 2024
  • 6 replies
  • 5528 views

Every professional using Acrobat needs the ability to check off comments that have been mentioned, and filter them so only unchecked ones are visible. It was a there and now it's gone. I've uninstalled and reinstalled Acrobat, updated to the latest version, deleted my preference file. But that filter has disappeared. Please bring in back.

Correct answer Tariq Dar

I noticed in another PDF that the filter option indeed does appear after a checkmark is clicked, so it seems like it is this PDF specifically where it doesn't work.

Could it be because the comments are made in the form of adding text boxes on the page?


Hi @Marinka9170

Please ensure your copy of Adobe Acrobat is installed with the latest update available. To confirm, launch Acrobat> Help > Check for Updates. Here is the help document that provides the information on the latest update patch available: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html 

This issue has been fixed with the latest update, and it should work. This file, as well as any of the comments, has a checkmark applied to it.


Let us know if that works. 

 

~Tariq

6 replies

Inspiring
October 21, 2024

It seems it has disappeared again. Please, bring this back ASAP. This is an unworkable situation.

Legend
October 21, 2024

Hi @Marinka9170

 

If any of the comments in the list has a checkmark, then the option will appear. 

It appears to be okay at our end. However, the option only appears if any of the comments have a checkmark. 

 

 

 

 

 

~Tariq

Inspiring
October 22, 2024

Hi Tariq, thank you for your response. Unfortunately the filter option for the checkmark does not appear at my end.

See the blue checkmark on the right in the image below. 

My Acrobat version is: 2024.003.20180

Participating Frequently
September 17, 2024

I'm having the same issue. It happens in one file but not others.

I was editing the (embargoed) content so I could share the file, but the problem went away when I deleted some of the comments. Hope this helps you narrow down the issue.

 

MacOS 14.6.1, Acrobat Pro 2024.003.20121

Legend
September 18, 2024

Hi, @Elaine Wilson 2

 

Thanks for reaching out, and sorry for the troubled experience. 

Would you please share the file with us? If you aren't comfortable sharing the files publicly, click on my profile/avatar, and in the top left corner, click on "Message." You can upload the file to any Cloud drive, like Google Drive, One Drive, etc... and share the downloadable link with us. 

 

Thank you for your patience and support.

 

 

~Tariq

Legend
September 16, 2024

Hi @soujo1 @Matthew34067804a31i @martin OP,

 

I'm following up to see if you are still experiencing this issue. Try the latest update of Acrobat on your machine.

To check for any pending updates, Launch Acrobat > Help Menu> Check for updates. 

 

Let us know how it works; we'd be happy to assist. 

 

 

~Tariq

soujo1Author
Participating Frequently
October 10, 2024

The Checkbox filter has returned for me. Thanks.

Adobe Employee
August 16, 2024

Hi @soujo1 ,

We have recently updated the UI for filters. The filter for checkmark is present in UI.

I am attaching a screenshot of the filter. 

Please let me know if this resolves your query. If not, could you please share a small screen recording of your workflow so that we can understand and work on the problem.

 

Thanks.

Participant
August 16, 2024

 The option for filtering by check box is missing. Last week it was not. Your screenshot shows what should be there, but I do not have any option between types and color for filtering.

Adobe Employee
August 20, 2024

@Matthew34067804a31i Could you please share a sample file with me where you are facing the issue.

Thanks.

martin OP
Inspiring
August 14, 2024

Wher the F..K is the filter???? Does the updater also use and test this software??? Unbelievable. WE NEED THIS FUNCTION BACK. WE WORK WITH THIS SOFTWARE AND PAY FOR IT. WE ARE NOT A TESTING COMUNITY.

Participant
February 19, 2025

  1. @martin OP wrote:

    Wher the F..K is the filter???? Does the updater also use and test this software??? Unbelievable. WE NEED THIS FUNCTION BACK. WE WORK WITH THIS SOFTWARE AND PAY FOR IT. WE ARE NOT A TESTING COMUNITY.


    Dcbb
try67
Community Expert
Community Expert
August 14, 2024

Try disabling the new (and buggy) Acrobat UI, via Menu - Disable New Acrobat.