Known Participant

Question

Filtered 'Completed' comments do not automatically disappear

Forum|Forum|2 months ago
May 18, 2026
3 replies
49 views

Hi there

I have hundreds of comments on a map file. My workflow used to be:

make the correction
select Set Status > Completed* and the comment disappeared from the side panel.

This no longer happens automatically meaning that to remove the comment from view, I have to click on the filter, turn ‘Completed’ on, then select the filter again and turn ‘Completed’ off. I have to do this after every 5 or so comments to remove them from the map so I can see what I've done, so not ideal at all.

Architecture: arm64

Processor: Apple M4 Max

Build: 26.1.21563.0

AGM: 8.0.1

CoolType: 11.0.0

JP2K: 4.0.2.54782

*I actually want to just click on a checkbox and the comment disappears using the ‘unchecked’ filter but that no longer works either!! Another issue for another day, I suppose...

I

iand96374149Author

Known Participant

Any developments?

Anand Sri Bhattacharya

Community Manager

@iand96374149 The team is working on it and will share an update soon.

Regards,

Anand Sri

I

iand96374149Author

Known Participant

In fact, this file is even worse than others as the comment doesn’t even become highlighted in the side panel when selected on the page...

Anand Sri Bhattacharya

Community Manager

@iand96374149 I hope you are doing well, and thanks for sharing the details.

We’ll get this checked internally and will get back to you with an update.

Thanks for your cooperation.

Regards,

Anand Sri.

Meenakshi0101

Community Manager

Hi iand96374149,

Thank you for reaching out, and sorry for the trouble caused.

As mentioned earlier, the comments do not disappear when you mark them as completed. Please try refreshing the page by switching to another tool or document and check if the comment still appears.

Also, make sure that the application is updated to the latest version. In Acrobat, you can do this by going to Help > Check for Updates. If the issue persists, please share a short video demonstrating the workflow along with the current version number of Acrobat you are using. We will investigate the workflow further.

Let us know if you need any help.

Thanks,

Meenakshi

I

iand96374149Author

Known Participant

Hi Meenakshi

As far as I’m aware both OS and Acrobat are up-to-date.

Acrobat: 26.1.21563.0
OS: 15.7.4

I’ve added a video but it’s as simple as I describe above i.e.

I have the filter on so that it should only show comments with the status ‘None’ i.e. Completed OFF
I mark a comment ‘Completed’
Comment doesn’t disappear…
Refreshing the screen doesn’t work.

Screen Recording 2026-05-27 at 14.23.59.mov

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