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altonp70026202
Participant
November 3, 2018
Answered

FIND SERIAL NUMBER

  • November 3, 2018
  • 2 replies
  • 1746 views

Is it me, or is it a bit hard to find the serial number for the Acrobat products, I purchased Acrobat Pro, need to reinstall, but, I need the serial number, can not find. Every thing I do keep sending me around and around in circles. Is there an easier way to find the serial number ?​

This topic has been closed for replies.
Correct answer Adorobat

Hi altonp,

As we have checked the details for your account using the email address you are logged into the forums, you have a subscription for Acrobat Pro DC ( which doesn't need serial number) as well as for Acrobat standard DC (currently canceled).

You can locate the serial number for the products using the steps given in this help document: Find your serial number

Also, you can download Acrobat Pro DC on the machine using this link: Download and install Acrobat DC subscription

You may also visit the following help document for more info: Account and membership help

Let us know if you need any further help.

Shivam

2 replies

Adorobat
Community Manager
AdorobatCommunity ManagerCorrect answer
Community Manager
November 5, 2018

Hi altonp,

As we have checked the details for your account using the email address you are logged into the forums, you have a subscription for Acrobat Pro DC ( which doesn't need serial number) as well as for Acrobat standard DC (currently canceled).

You can locate the serial number for the products using the steps given in this help document: Find your serial number

Also, you can download Acrobat Pro DC on the machine using this link: Download and install Acrobat DC subscription

You may also visit the following help document for more info: Account and membership help

Let us know if you need any further help.

Shivam

Participant
October 19, 2024

I have a perpetual license for Acrobat Pro but need to move it to a new PC. I tried looking up the Serial Number through the Command Prompt but it wasn't listed there (under the Adobe entries). I also logged into Adobe online with two different emails but neither had my license/device listed there.

Participant
October 19, 2024

And my version is 11.0.23

Legend
November 3, 2018

Did you have a subscription or a permanent license? Which version?