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Participant
November 24, 2024
Answered

Fix for "Use modern interface for signing and Digital ID configuration" freezing Adobe

The "Use modern interface for signing and Digital ID configuration" was freezing the application whenever my users are trying to sign a document. The workaround was to go to Preferences > Signatures > Creation & Appearance to uncheck "Use modern interface for signing and Digital ID configuration". 

 

I came across this forum which was A BLESSING. Go to the bEnableCEFBasedUI section for the original content. 

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Security.html#idkeyname_1_24812

 

If you want the fix to apply to all profile on a machine, go to your registry editor. Path: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cSecurity\cPubSec. Create two DWORD values bEnableCEFBasedUI and bSelfSignCertGen. Set them to 0. 

Souvik Sadhu
Souvik SadhuCorrect answer
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February 25, 2025

Hi @joshua_9014,

 

Hope you are doing well. 

 

Thanks for writing about what worked for you.

 

I am marking my response as a correct answer, so the thread comes up top for future users who have the same issue.


-Souvik

1 reply

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
February 25, 2025

Hi @joshua_9014,

 

Hope you are doing well. 

 

Thanks for writing about what worked for you.

 

I am marking my response as a correct answer, so the thread comes up top for future users who have the same issue.


-Souvik

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