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joshua_9014
Participant
November 24, 2024
Answered

Fix for "Use modern interface for signing and Digital ID configuration" freezing Adobe

  • November 24, 2024
  • 1 reply
  • 580 views

The "Use modern interface for signing and Digital ID configuration" was freezing the application whenever my users are trying to sign a document. The workaround was to go to Preferences > Signatures > Creation & Appearance to uncheck "Use modern interface for signing and Digital ID configuration". 

 

I came across this forum which was A BLESSING. Go to the bEnableCEFBasedUI section for the original content. 

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Security.html#idkeyname_1_24812

 

If you want the fix to apply to all profile on a machine, go to your registry editor. Path: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cSecurity\cPubSec. Create two DWORD values bEnableCEFBasedUI and bSelfSignCertGen. Set them to 0. 

Correct answer Souvik Sadhu

Hi @joshua_9014,

 

Hope you are doing well. 

 

Thanks for writing about what worked for you.

 

I am marking my response as a correct answer, so the thread comes up top for future users who have the same issue.


-Souvik

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
February 25, 2025

Hi @joshua_9014,

 

Hope you are doing well. 

 

Thanks for writing about what worked for you.

 

I am marking my response as a correct answer, so the thread comes up top for future users who have the same issue.


-Souvik

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